The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
- Shipping Method- Products are shipped either USPS Priority Mail or UPS with signature required. USPS offers delivery Monday thru Saturday and we will ship to a P.O. Box or a military APO/FPO address. Shipping rates are provided within the shopping cart at checkout. All Orders of $150 or more will receive FREE SHIPPING! Orders must be placed on line only! Confirmation of your order or in a delay in your order due to a backorder will be sent via email within 24-48hrs of order receipt. Questions regarding your ordershould be directed to: sales@paincontrolsolutions.com or Call Toll Free: 1(866)644-4177 Delivery Time- Most orders should arrive 3-10 days from the date of order depending upon you location. Backorders-occassionally we will temporarily run out of stock. If this occurs on your order you will be contacted by a PCS customer service representative via email and advised of the situation and will be furnished with a date of when you can expect to receive your order. The customer has the right to cancel the order at that time if he/she wishes.
- Sales Tax
- www.paincontrolsolution.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
- Return Policy
- PCS wants our customers to be 100% satisfied with their purchases. If a product is mis-shipped or damaged in transit, contact us upon delivery and we will arrange a immediate replacement. If for some other reason you are dissatisfied ,please state the reason to our customer service agent and they may grant you a RA# (Return Authorization Number). We cannot consider opened or partially used product for an RA#. Requests for an RA# must be made within 5 days of receipt of merchandise. Please place all return requests via email to: sales@paincontrolsolutions.com
- Store Hours
- 24/7 By web at: www.paincontrolsolutions.com 24/7 By email at: sales@paincontrolsolutions.com 24/7 Via Fax at:1(480)247-5225
